Shipping and Exchange Policy

Last updated: 2026

Not applicable — ESPM is a digital service

ESPM (Email Security Posture Management), operated by NullFortis, is a cloud-based software service. We don't sell, ship, or exchange any physical products, so there is no shipping process, delivery timeline, or physical exchange associated with a purchase.

How access is delivered

Access to a paid plan is granted electronically and immediately upon successful payment — your organization's plan and limits update automatically as soon as checkout completes, with no further action needed on your part. There is nothing to receive, install, or download to unlock a plan upgrade.

If something goes wrong

If a payment succeeds but your plan doesn't update, or you run into any other access issue after checkout, contact us at [email protected] or via our contact form and we'll resolve it. For questions about cancelling a subscription or billing refunds, see our Cancellation and Refund Policy.